Placement Agent
(3 Month Contract)
CAREERS
© 2024 Sweepsouth (Pty) Ltd, all rights reserved
Responsibilities:
Customer Relationship Management
Act as the first point of contact for clients using the placement offering.
Understand client needs and match them with suitable candidates.
Keep clients engaged and excited throughout the journey - from the first contact to post-placement follow-up.
Candidate Discovery & Matching
Identify and source great-fit candidates (House-Keepers, Nannies, Carers) through various internal and external channels.
Confidently present profiles to clients and manage the coordination between both parties.
Make placements that feel good, are well-matched, and set everyone up for success.
Administrative Coordination
Manage scheduling, documentation, and data capture to ensure a smooth, professional experience for all parties.
Track placement outcomes and follow up with clients for feedback and relationship growth.
Team & Product Collaboration
Share insights with the product and engineering team as we build and refine our placements.
Offer feedback from real customer interactions to improve the tool and experience over time.
Who are we looking for:
A natural relationship-builder with emotional intelligence, charisma, and excellent communication skills.
Someone who’s organised, reliable, and proactive, with the ability to manage multiple moving parts.
A confident communicator who can present options clearly, guide conversations, and create excitement about the service.
A team player who’s excited to be part of a new offering, shape it, and help it succeed.
Requirements:
2+ years experience in customer / client-facing roles such as recruitment / staffing, account management, customer success, business development, or operations.
2 +years experience in a sales / target focused role with a track record of meeting targets.
Strong interpersonal skills with the ability to connect with people easily and build trust.
Excellent written and verbal communication.
Highly organised with a strong sense of ownership and follow-through.
Tech-comfortable and open to learning new platforms and systems quickly.
Are you ready to connect customers with their ideal SweepStar?
We’re looking for a charismatic, people-first Discover & Placement Agent to help launch and grow this new vertical. This role is perfect for someone who shines in client-facing environments, knows how to build genuine relationships, and is energised by helping people find the right fit - whether it’s a service, a professional, or a solution.
You’ll drive the full customer journey - from listening to what the client needs, identifying great talent to match that need, presenting those options with energy and insight, and checking in after placement to make sure everyone’s happy. You’ll also play a key role in shaping the product as we build and refine it.
To Apply:
If you’re passionate about people, great at building relationships, and excited by the idea of helping match clients with the perfect solution, we want to hear from you! Send your CV and a short motivation letter to [email protected] with the subject line: Placement Agent Application.
We look forward to hearing from you.
What We Offer
A unique opportunity to help build and lead a brand-new offering at Sweepsouth.
The chance to work closely with product and leadership teams in a collaborative environment.
Competitive salary and the excitement of working in a fast-growing, impact-driven company.
Flexibility, autonomy, and the opportunity to grow in a multi-faceted role.
