All Risk Insurance Product

Please read this insurance document carefully to make sure it meets your needs
Keep this insurance document in a safe place

Table of Contents

"Accident" and “accidental” means any direct physical loss caused by one event or series of
events arising out of one original cause or source. “Accidental” damage must be caused by acts that were sudden, unexpected and not deliberate. 


“Damage” means accidental loss of or damage to tangible property. 


“Excess” means the amount that must be paid by you in respect of a claim or series of claims
arising out of one original cause or source before any amount is payable by us. 


“Insured” means the policyholder. 


“policy” means the wording and schedule read together as the contract of insurance between
you and us. 


“SAPS” means South Africa Police Services. 


“Schedule” means that part of the policy that specifies details of the insured, the premises, the
property insured and any excess, endorsements and conditions applicable. 


“We or Us or Our” means Transact & Protect as Underwriting Management Agent and/or Mutual &
Federal Risk Financing Limited as Insurer or their agent. 


“You or Your or Yourself” means the policyholder and or insured named in the schedule.

1. Definitions

2. Introduction to Your Insurance Policy

This is your insurance policy and you should keep it in a safe place. It is a contract of insurance between you and us, and is made up of this policy booklet, your schedule and any endorsement applying to your insurance policy. Our acceptance of the risks insured is based on the information and statements you have provided to your intermediary or the information that was given on your behalf when you applied for this insurance. You have an obligation at the start of this insurance and at renewal to supply accurate and complete answers to any questions asked during your application for this insurance, to make sure that all information supplied is true and correct, and to tell us of any changes you have given as soon as possible.
 
The insurance relates ONLY to those sections of the policy which are shown in the schedule as being included. 


If any details are incorrect or if it does not provide the cover you need you should return the schedule to your intermediary immediately.

3. Geographic Scope

This policy is only valid for policyholders with their main residence in the Republic of South Africa.

4. Understanding this Policy

It is important that you read your policy booklet together with your schedule very carefully. Please read the whole document. It is arranged in different sections. It is important that

5. Termination of this Policy

Termination by You 

Cooling-Off Period 

If you are a consumer you may cancel this insurance within 30 days (cooling-off period) from the date you receive your insurance policy documentation. You will receive a full refund of any premium you have paid to us provided that no claim has been made. We reserve the right on refunding any premium paid to us if you have made a claim under this policy. 

To exercise your right to cancel, contact your intermediary who arranged this cover for you. Please be aware that your intermediary may charge a fee for work completed on your behalf.

Cancellation 
You can also cancel this insurance at any time by writing to your intermediary. Any return premium due to you will depend on how long this insurance has been in force and whether you have made a claim. We reserve the right on refunding any premium paid to us if you have made a claim under this policy. 


Termination by Us 


Cancellation 

We can cancel this insurance by giving you 30 days’ notice in writing to the address stated in the Schedule or at the e-mail address stated in the Schedule Any return premium due to you will depend on how long this insurance has been in force and whether you have made a claim. We reserve the right on refunding any premium paid to us if you have made a claim under this policy. 

If the premium payment is not made within 15 days of the due date, we have the right to terminate this insurance or refuse any claims.

6. General Conditions Applicable to the Whole of this Insurance

6.1 Disclosure Duties

You must ensure that the information provided to your intermediary is correct and you have revealed all facts which might affect our decision to accept this insurance or any terms of this insurance. 


You must tell your intermediary immediately if any of the information which you have given us about you changes. When we receive this notice, we have the option to terminate this policy or change the conditions of this insurance, but we will notify you of any changes. 


If you fail to comply with any of the above duties the insurance may become invalid. This Policy may be voidable in the event you do not take reasonable care not to make a misrepresentation of the risks which are relevant as set out under the Introduction to Your Insurance Policy section of this Policy, that is to say that there has been a material misrepresentation, mis-description or non-disclosure in such presentation.


However, we agree not to void the Policy provided that:

7. What we cover you for

All Unspecified All Risk items are collectively referred to as All Risk in terms of this policy. 

In return for paying your premium, we will cover your ALL RISK as detailed in your Schedule for accidental, unforeseen physical loss or damage to the ALL RISK occurring anywhere in the world.

8. Exclusions – What is not covered

6.2 Enforcing your rights

We may, at our expense, take all necessary steps to enforce your rights against any third party. We can do this before or after we pay a claim. You must not do anything before or after we pay your claim to affect our rights and you must give us any help and information we ask for.

You must take reasonable steps to make sure that you protect your rights to recover amounts from third
parties.


6.3 Reporting a Claim

Your Duties


As soon as you know about any incident or circumstance that may result in a claim under your policy, you must

  • Take all reasonable steps and precautions to prevent further loss covered by your policy;

  • Report your loss to your intermediary – refer to policy disclosure notice for details providing full details, as soon as practicable but in no event more than 182 days after the date your loss is first discovered by you

  • Co-operate with us fully and provide all the information we need to investigate your claim

  • Where reasonably required by us to respond to a claim under your policy, to provide us with a power of attorney specifically for this purpose

  • Give us details of any other insurances you may have which may cover part or all of the loss covered by this policy

  • Demonstrate that you sought to recover financial loss relating to your claim from a third party, bank or financial institution that may be responsible for refunding all or part of the loss

  • Advise us if you recover money from a third party, bank, financial institution or credit provider in relation to a claim made under the policy

  • If a claim has been paid under this policy you agree to assign your rights to us to pursue a claim and/or control any proceedings which are brought against a third party to recoup all or some of the indemnity paid

  • If a claim has been paid under this policy which you subsequently recover from a third party, bank or
    financial institution we are entitled to recover the indemnity paid by us to the extent that your recovery exceeds your uninsured losses

6.4 Fraudulent Claims

If any

  • Claim made under this policy by you or anyone acting on your behalf is fraudulent or intentionally
    exaggerated in any way


  • False declaration or statement is made

  • Fraudulent device is used to support the claim

  • Loss is caused by your wilful act or with your connivance

Then we will

  • Have no liability to pay any part of or the whole of the fraudulent claim

  • Be entitled to refuse all claims arising after the fraudulent action

  • Remain liable for legitimate claims before the fraudulent action

  • Be entitled to terminate the policy from the date of the fraudulent action whether or not the policy had
    expired before the discovery of the fraud

6.5 Claims Settlements

Your claims will be dealt with by Your Intermediary – refer to policy disclosure notice for details


6.6 Data Protection Act


Any information disclosed to us will be treated in strict confidence and in compliance with The Protection of
Personal Information Act, No 4 of 2013. By accepting your insurance policy, you consent to Mutual and
Federal Risk Finance or Transact and Protect Insure, using the information we may hold about you for the
purposes of providing insurance and handling claims, if any, and to process sensitive personal data about you where this is necessary (for example criminal convictions). This may mean we have to give some details to third parties involved in providing insurance cover. These may include insurance carriers, third party claims adjusters, fraud detection and prevention services, reinsurance companies and insurance regulatory authorities. Where such sensitive personal information relates to anyone other than you, you must obtain the explicit consent of the person to whom the information relates to the disclosure of such information to us and its use by us as set out above. You have the right to apply for a copy of your information (for which we may charge a small fee) and have any inaccuracies corrected.


6.7 Contracts (Rights of Third Parties)


A person who is not a party to this insurance has no right under the Contracts (to enforce any term of this
insurance.

  1. The costs of replacing, reinstating or making good wear and tear, gradual deterioration, scratching or other superficial damage to outer casings, aerials or keypads.

  2. Any loss or damage during the hire or loan of your ALL RISK to another person.

  3. Loss of or damage to your ALL RISK resulting from theft or any attempt thereat from any unattended vehicle, unless the vehicle is locked and the ALL RISK is in a concealed compartment or boot. Any such loss must involve forcible and violent entry into the vehicle.

  4. Loss or damage to batteries, other than when they are stolen or lost together with your ALL RISK.

  5. Consequential loss of any kind whatsoever.

  6. Loss of or damage to accessories.

  7. Loss of or damage to your ALL RISK arising from or contributed to by gross negligence or wilful conduct by you.

  8. Loss or damage arising from a manufacturers defect.

  9. Loss or damage resulting from political or non-political riot, strike or civil commotion, public disorder, war, invasion, terrorism or public violence or which is insurable by SASRIA (South African Special Risks Insurance Association) is excluded from this cover.
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We’ve partnered with the professionals - opt-in insurance for SweepSouth bookings in partnership with TPI Insurance and SureStart! Insure your indoor and outdoor bookings and let the professionals take care of any damages or losses that may arise at a booking. You’re covered against any accidental breakages, damages or loss up to the value of R5000. 
This insurance is underwritten by Mutual and Federal Risk Financing Limited.

If anything goes wrong during the course of your booking, get in touch with the SureStart team who will assist you with raising an insurance claim: 

Phone: +27(0) 87 550 9614
Email: [email protected]

Download Claim Form

9. SweepSouth Claim Form

  • Such misrepresentation, mis-description or non-disclosure has not been deliberate or reckless

  • If the material particular giving rise to such misrepresentation, mis-description or non- disclosure had been accurately and correctly presented, described or had been disclosed, we would have entered into the Policy on the same or different terms;

  • We shall be entitled to impose appropriate additional terms (other than premium) with effect from inception, or if applicable, the date of the alteration; 

  • If at the time of loss the premium charged to you would have been higher but for the misrepresentation, mis-description or non-disclosure in any material particular, our liability for any loss amount payable shall be limited to the proportion that the premium charged bears to the higher premium.

Certain words have specific meanings wherever they appear in this policy. These words are shown in bold and are explained in the ‘Definitions’ section above. 

In return for payment of the premium shown in the schedule, we agree to insure you, subject to the terms and conditions contained in or endorsed on this policy, against certain financial loss you may sustain for:

  • You understand what each section covers and does not cover
  • You understand your own duties under each section and under the insurance as a whole. 

as defined in the policy during the policy period shown in the schedule.

Cover is provided for each month for which your premium is paid to your Insurer. Cover is provided for the month in which the premium is paid. In order to have continuous cover and a valid claim, you need to pay your premiums. 

The insured value of your ALL RISK is contained in your Schedule. This is the maximum value your Insurer will pay in the event of a loss, less your first amount payable and any dual insurance, betterment or depreciation.
Your Insurer retains the right to settle any claim on the basis of the cost of repairs, replacement or cash settlement at their sole option. In the event that the ALL RISK ITEM:

accidental, unforeseen physical loss or damage to the ALL RISK ITEM occurring anywhere in the world,

At all times you must take reasonable steps to safeguard the ALL RISK from loss, damage or theft and any repairs to the ALL RISK must be carried out by a repairer authorised by Transact and Protect (Pty) Ltd (“TPI”).

  • Can be repaired, your Insurer will pay the costs reasonably incurred to restore it to its state of serviceability immediately before the damage. Should such costs exceed 60% of the value of the ALL RISK it will be replaced.
  • Is replaced by your Insurer they agree to pay the reasonable cost of replacement with a ALL RISK of the same or similar type but not superior to or more extensive than the existing ALL RISK.

Table of Contents
1Definitions3
2Introduction to Your Insurance Policy3
3Geographic Scope4
4Understanding this Policy4
5Termination of this Policy4
6General Conditions Applicable to the Whole of this Insurance5
SCOPE OF COVER8
SECTION I – ALL RISK8
What we cover you for8
Exclusions – What is not covered8
SECTION II – HOME CONTENTS9



1Definitions
"Accident" and “accidental” means any direct physical loss caused by one event or series of
 events arising out of one original cause or source. “Accidental” damage must be caused by acts
 that were sudden, unexpected and not deliberate.

“Damage” means accidental loss of or damage to tangible property.

“Excess” means the amount that must be paid by you in respect of a claim or series of claims  
  arising out of one original cause or source before any amount is payable by us.

“Insured” means the policyholder.

"Named – Peril” means the specific risk or cause of loss as stated in the “Scope of cover” section of the
policy wording.

“policy” means the wording and schedule read together as the contract of insurance between
  you and us.

“Property, building and home” means your private residential structures insured under this policy. This includes outbuildings such as garages on the same premises as the main structure.

“SAPS” means South Africa Police Services.

“Schedule” means that part of the policy that specifies details of the insured, the premises, the
  property insured and any excess, endorsements and conditions applicable.

“We or Us or Our” means Transact & Protect as Underwriting Management Agent and/or Mutual &
  Federal Risk Financing Limited as Insurer or their agent.

“You or Your or Yourself” means the policyholder and or insured named in the schedule.
2Introduction to Your Insurance Policy
This is your insurance policy and you should keep it in a safe place.  It is a contract of insurance between you and us, and is made up of this policy booklet, your schedule and any endorsement applying to your insurance policy.  

Our acceptance of the risks insured is based on the information and statements you have provided to your intermediary or the information that was given on your behalf when you applied for this insurance.  You have an obligation at the start of this insurance and at renewal to supply accurate and complete answers to any questions asked during your application for this insurance, to make sure that all information supplied is true and correct, and to tell us of any changes you have given as soon as possible.

The insurance relates ONLY to those sections of the policy which are shown in the schedule as being included.

If any details are incorrect or if it does not provide the cover you need you should return the schedule to your intermediary immediately.
3Geographic Scope
This policy is only valid for policyholders with their main residence in the Republic of South Africa.

4Understanding this Policy
It is important that you read your policy booklet together with your schedule very carefully. Please read the whole document.  It is arranged in different sections. It is important that

•You understand what each section covers and does not cover
•You understand your own duties under each section and under the insurance as a whole.

Certain words have specific meanings wherever they appear in this policy.  These words are shown in bold and are explained in the ‘Definitions’ section below.

In return for payment of the premium shown in the schedule, we agree to insure you, subject to the terms and conditions contained in or endorsed on this policy, against certain financial loss you may sustain for:

accidental, unforeseen physical loss or damage to the ALL RISK ITEM occurring anywhere in the world,

as defined in the policy during the policy period shown in the schedule.

Cover is provided for each month for which your premium is paid to your Insurer. Cover is provided for the month in which the premium is paid. In order to have continuous cover and a valid claim, you need to pay your premiums.

The insured value of your ALL RISK is contained in your Schedule. This is the maximum value your Insurer will pay in the event of a loss, less your first amount payable and any dual insurance, betterment or depreciation.

Your Insurer retains the right to settle any claim on the basis of the cost of repairs, replacement or cash settlement at their sole option. In the event that the ALL RISK ITEM:
•Can be repaired, your Insurer will pay the costs reasonably incurred to restore it to its state of serviceability immediately before the damage. Should such costs exceed 60% of the value of the ALL RISK it will be replaced.
•Is replaced by your Insurer they agree to pay the reasonable cost of replacement with a ALL RISK of the same or similar type but not superior to or more extensive than the existing ALL RISK.

At all times you must take reasonable steps to safeguard the ALL RISK from loss, damage or theft and any repairs to the ALL RISK must be carried out by a repairer authorised by Transact and Protect (Pty) Ltd (“TPI”).

5Termination of this Policy
Termination by You

Cooling-Off Period
If you are a consumer you may cancel this insurance within 30 days (cooling-off period) from the date you receive your insurance policy documentation.  You will receive a full refund of any premium you have paid to us provided that no claim has been made.  We reserve the right on refunding any premium paid to us if you have made a claim under this policy.

To exercise your right to cancel, contact your intermediary who arranged this cover for you.  Please be aware that your intermediary may charge a fee for work completed on your behalf.

Cancellation
You can also cancel this insurance at any time by writing to your intermediary.  Any return premium due to you will depend on how long this insurance has been in force and whether you have made a claim.  We reserve the right on refunding any premium paid to us if you have made a claim under this policy.

Termination by Us

Cancellation
We can cancel this insurance by giving you 30 days’ notice in writing to the address stated in the Schedule or at the e-mail address stated in the Schedule Any return premium due to you will depend on how long this insurance has been in force and whether you have made a claim.  We reserve the right on refunding any premium paid to us if you have made a claim under this policy.

If the premium payment is not made within 15 days of the due date, we have the right to terminate this insurance or refuse any claims.

6General Conditions Applicable to the Whole of this Insurance
6.1Disclosure Duties

You must ensure that the information provided to your intermediary is correct and you have revealed all facts which might affect our decision to accept this insurance or any terms of this insurance.

You must tell your intermediary immediately if any of the information which you have given us about you changes.  When we receive this notice, we have the option to terminate this policy or change the conditions of this insurance, but we will notify you of any changes.

If you fail to comply with any of the above duties the insurance may become invalid.  This Policy may be voidable in the event you do not take reasonable care not to make a misrepresentation of the risks which are relevant as set out under the Introduction to Your Insurance Policy section of this Policy, that is to say that there has been a material misrepresentation, mis-description or non-disclosure in such presentation.

However, we agree not to void the Policy provided that:

•Such misrepresentation, mis-description or non-disclosure has not been deliberate or reckless;
•If the material particular giving rise to such misrepresentation, mis-description or non-disclosure had been accurately and correctly presented, described or had been disclosed, we would have entered into the Policy on the same or different terms;
•We shall be entitled to impose appropriate additional terms (other than premium) with effect from inception, or if applicable, the date of the alteration;
•If at the time of loss the premium charged to you would have been higher but for the misrepresentation, mis-description or non-disclosure in any material particular, our liability for any loss amount payable shall be limited to the proportion that the premium charged bears to the higher premium.

6.2Enforcing your rights

We may, at our expense, take all necessary steps to enforce your rights against any third party. We can do this before or after we pay a claim.  You must not do anything before or after we pay your claim to affect our rights and you must give us any help and information we ask for.

You must take reasonable steps to make sure that you protect your rights to recover amounts from third parties.

6.3Reporting a Claim

Your Duties

As soon as you know about any incident or circumstance that may result in a claim under your policy, you must

•Take all reasonable steps and precautions to prevent further loss covered by your policy;
•Report your loss to your intermediary – refer to policy disclosure notice for details providing full details, as soon as practicable but in no event more than 182 days after the date your loss is first discovered by you
•Co-operate with us fully and provide all the information we need to investigate your claim
•Where reasonably required by us to respond to a claim under your policy, to provide us with a power of attorney specifically for this purpose
•Give us details of any other insurances you may have which may cover part or all of the loss covered by this policy
•Demonstrate that you sought to recover financial loss relating to your claim from a third party, bank or financial institution that may be responsible for refunding all or part of the loss
•Advise us if you recover money from a third party, bank, financial institution or credit provider in relation to a claim made under the policy
•If a claim has been paid under this policy you agree to assign your rights to us to pursue a claim and/or control any proceedings which are brought against a third party to recoup all or some of the indemnity paid
•If a claim has been paid under this policy which you subsequently recover from a third party, bank or financial institution we are entitled to recover the indemnity paid by us to the extent that your recovery exceeds your uninsured losses

6.4Fraudulent Claims

If any

•Claim made under this policy by you or anyone acting on your behalf is fraudulent or intentionally exaggerated in any way
•False declaration or statement is made
•Fraudulent device is used to support the claim
•Loss is caused by your wilful act or with your connivance

Then we will

•Have no liability to pay any part of or the whole of the fraudulent claim
•Be entitled to refuse all claims arising after the fraudulent action
•Remain liable for legitimate claims before the fraudulent action
•Be entitled to terminate the policy from the date of the fraudulent action whether or not the policy had expired before the discovery of the fraud

6.5Claims Settlements

Your claims will be dealt with by Your Intermediary – refer to policy disclosure notice for details


6.6Data Protection Act

Any information disclosed to us will be treated in strict confidence and in compliance with The Protection of Personal Information Act, No 4 of 2013. By accepting your insurance policy, you consent to Mutual and Federal Risk Finance or Transact and Protect Insure, using the information we may hold about you for the purposes of providing insurance and handling claims, if any, and to process sensitive personal data about you where this is necessary (for example criminal convictions). This may mean we have to give some details to third parties involved in providing insurance cover. These may include insurance carriers, third party claims adjusters, fraud detection and prevention services, reinsurance companies and insurance regulatory authorities. Where such sensitive personal information relates to anyone other than you, you must obtain the explicit consent of the person to whom the information relates to the disclosure of such information to us and its use by us as set out above. You have the right to apply for a copy of your information (for which we may charge a small fee) and have any inaccuracies corrected.


6.7Contracts (Rights of Third Parties)

A person who is not a party to this insurance has no right under the Contracts (to enforce any term of this insurance.)


SCOPE OF COVER
SECTION I – ALL RISK
What we cover you for
All Unspecified All Risk items are collectively referred to as All Risk in terms of this policy.

In return for paying your premium, we will cover your ALL RISK as detailed in your Schedule for accidental, unforeseen physical loss or damage to the ALL RISK occurring anywhere in the world.

Exclusions – What is not covered
1.The costs of replacing, reinstating or making good wear and tear, gradual deterioration, scratching or other superficial damage to outer casings, aerials or keypads.
2.Any loss or damage during the hire or loan of your ALL RISK to another person.
3.Loss of or damage to your ALL RISK resulting from theft or any attempt thereat from any unattended vehicle, unless the vehicle is locked and the ALL RISK is in a concealed compartment or boot. Any such loss must involve forcible and violent entry into the vehicle.
4.Loss or damage to batteries, other than when they are stolen or lost together with your ALL RISK.
5.Consequential loss of any kind whatsoever.
6.Loss of or damage to accessories.
7.Loss of or damage to your ALL RISK arising from or contributed to by gross negligence or wilful conduct by you.
8.Loss or damage arising from a manufacturers defect.
9.Loss or damage resulting from political or non-political riot, strike or civil commotion, public disorder, war, invasion, terrorism or public violence or which is insurable by SASRIA (South African Special Risks Insurance Association) is excluded from this cover.



SECTION II – HOME CONTENTS


This section covers the contents of your home which includes the following:

1.Household contents (belonging to you or for which you are responsible)
2.Personal property (including office and home-industry equipment belonging to you in your private capacity)
3.Fixtures and fittings that belong to you as the tenant, not the owner, of the private residence.

WHAT WE COVER YOU FOR

1.accidental, unforeseen physical loss or damage to your Home Contents occurring at your place of residence
2.fire, lightning and explosion;
3.storm, wind, water, hail or snow. We will not cover the following:
i)loss or damage caused by any process which uses or applies water;
ii)loss or damage caused by wear and tear;
iii)loss or damage caused by gradual deterioration;
iv)loss or damage caused by mildew, rust or corrosion.
4.earthquake;
5.impact with the private residence by animals, vehicles, aircraft or aerial devices or other objects falling from them, or falling trees, except when felled by someone;
6.collapse or breakage of aerial systems and satellite dishes;
7.leakage of oil from oil heaters;
8.malicious damage, but we do not cover malicious damage while your private residence is lent, let or sublet to a tenant.
9.Debris removal in relation to an insured event (limited to R 5 000 per insured event)
10.Fire extinguishing charges in relation to an insured event (limited to R 5 000 per insured event)

TERMS AND CONDITIONS

1.Insured amount, basis of indemnity and limit of compensation
The insured amount for the property insured, as shown in the Schedule, must throughout the period of this policy represent the current replacement value of similar new property. The basis of indemnity for the loss of or damage to the insured property, or part of it, will be the current replacement value of similar new property, limited to the insured amount as shown in the Schedule.

2. Inflation protection
The insured amount for the property insured under Section I will be increased each month to cater for the effect of inflation, according to the percentage we apply at the renewal date. However, the Schedule will not reflect this monthly increase. No extra premium will be charged during the period of the policy, but the premium will be recalculated each year on the renewal date, as shown in the Schedule.

3.Average
If, according to our calculations, the amount needed to replace all your private residential structures with similar new structures at the time of any loss or damage, is more than the insured amount, we will not pay you the full amount of the loss or damage. You will be your own insurer for the difference between the insured amount and the amount needed to replace all the private residential structures. Therefore, you will be responsible for a proportional share of the loss or damage.
Example: You allocated a sum insured of R 500 000 to your property insured. The actual replacement value of your property is R 1000 000. You have a claim in term of this policy to the amount of R 100 000.
The claim will be settled as follow:

R 500 000 ( insured value selected)                R 100 000
---------------------------------------------------------  X   ----------------   = R 50 00                                                               R 1000 000 (actual replacement value)                1


4.Security Meassures

4.1 Burglar bars
If we require burglar bars, as described in the Schedule, we will compensate you for theft or burglary only if:

i)the required burglar bars are fitted;
ii)the required burglar bars have not been removed without our permission.

4.2 Security gates
              If we require security gates, as described in the Schedule, we will compensate you for theft or  
              Burglary only if:

i)the required security gates are fitted;
ii)the required security gates are locked when you or any person you have authorised to look after your private residence leaves your private residence unattended;
iii)the required security gates have not been removed without our permission;

4.3Alarm system
If we require an alarm system, as described in the Schedule, we will compensate you for theft and burglary only if:

i)the required alarm system is installed;
ii)the required alarm system is in working order;
iii)none of the “passive infrared motion detectors” of the required alarm system are obstructed or bypassed;
iv)your private residence and your outbuildings are left unattended and the required alarm system has been set by you or any person you have authorised to look after your private residence and outbuildings, or your private residence, but not your outbuildings, is left unattended and the required alarm system has been set by you or any person you have authorised to look after your private residence; and
v)the required alarm system has not been removed without our permission.


4.4Perimeter security
If we require perimeter security, as described in the Schedule, we will compensate you for theft and burglary only if:

i)the required perimeter security is maintained and kept in working condition;
ii)the required perimeter security has not been altered or removed without our permission.


5.High value items
We will only compensate you for loss of or damage to furs, jewels, jewellery, gemstones, watches and articles made of or that includes diamonds, platinum, gold or silver up 25% of the insured  
         amount for the contents of your private residence, as stated in the schedule.    

WHAT WE DO NOT COVER

The following are not covered, unless specifically shown otherwise in the Schedule:

1.property that is more specifically insured,
2.any other policy,
3.loss or damage arising from claims occurring outside the countries set out in this policy;
4.property, whether it is processed or not, obtained with the purpose of disposing of it in a business transaction;
5.money, securities for money, deeds, bonds, bills of exchange, promissory notes, negotiable and other documents, stamps, manuscripts, rare books, medals and coins;
6.vehicles, watercraft (excluding surfboards, kite boards, paddle skis, kayaks, canoes, surf skis, windsurf boards, sailboards and model boats), aircraft, other aerial devices (excluding model aircraft), and all tools, spare parts and accessories of these vehicles, aircraft or watercraft that are on, in or attached to it;
7.animals;
8.loss or damage from or relating to any exchange, cash or credit sale agreement, including theft under false pretence and fraud;
9.loss or damage to property in the open caused by storm, water, wind, hail or snow unless the insured property is designed to exist in the open;
10.the cost of reproduction or repair of data of any kind;
11.theft or attempted theft while your private residence is lent, let or sublet to a tenant;
12.loss, damage or breakage covered by a manufacturer’s purchase agreement, guarantee or service contract.