How does it work?
What does it cost?
Housekeeper
Placement Fee
Elder Carer
Placement Fee
Nanny
Placement Fee
Our Happiness Guarantee.
If you're not completely satisfied within the first 90 days of hiring your helper, we'll match you with a replacement helper at no extra cost.
If you are not happy within the first 90 days of hiring your helper, we will replace the helper for free.
Our Happiness Guarantee.
90 day
guarantee
Access to experienced & vetted professionals.
Customise your preferences.
Expert placements, guaranteed.
We connect you with highly skilled and reliable professionals. We carefully vet and match each candidate to ensure they meet the specific needs of our clients, whether it's for housekeeping, childcare or elder care roles.
To ensure the best fit, trial one or a few different workers before making a final decision.
With a focus on trust, efficiency, and satisfaction, our service makes it easy to find the right professional.
1.
1.
Fill in an application form, with your specific needs.
Steps:
Pay your Admin Fee to start your search.
Receive profiles of your recommended matches.
3.
3.
Interview helpers and book trial sessions.
4.
Hire your chosen helper and pay the Placement Fee to complete your placement.
Manage your helper via the Sweepsouth App or privately.
6.
2.
2.
5.
What if my placement isn't the right fit?
If you're not satisfied within the first 90 days of hiring your helper, we’ll find a replacement — free of charge. Simply reach out to your dedicated agent at [email protected].
Your questions, answered.
Will I get a refund if I don’t like any of the candidates?
The Admin fee and the Placement fee are non-refundable. However, we will continue sourcing and recommending additional candidates for you to trial until you find the right fit.
How many interviews and trial bookings can I do?
You can interview up to 5 candidates. After that, you’ll need to book a trial session with one or more to move forward with the process.
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What’s included in the Placement Fee?
The placement fee covers expert sourcing, vetting, and coordination of interviews and trials — plus support until you find the right helper.
© 2026 Shift South (Pty) Ltd, all rights reserved
New Placement requests are currently on hold due to high demand. You can still book trusted SweepStars online across our Housekeeper, Mom’s Helper and Care services. Found someone you’d like to employ long-term? Contact Customer Relations and we’ll help with the Placement process.
SWEEPSOUTH PLACEMENTS
New Placement requests are currently on hold due to high demand. You can still book trusted SweepStars online across our Housekeeper, Mom’s Helper and Care services.
Found someone you’d like to employ long-term? Contact Customer Relations and we’ll help with the Placement process.
Please see our full Ts & Cs here.